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BPO

project

Looking for our Services?

Let experts handle your processes so you can focus on what you do best. Rather than get caught up in processes and workflows that are slowing your office down, turn to a business process outsourcing management company to help you overcome the obstacles you face.

LEEWAY takes a different approach to BPO relationships with our clients. We see our role as a long-term strategic partner, here to provide expert analysis and reengineering capabilities to improve your business processes.

As your BPO provider, we will conduct a thorough business process analysis to identify pain points, wasteful steps and bottlenecks in the workflow. We will look for areas to apply industry-proven automation technologies and labor-saving enterprise content management platforms to transform inefficient paperwork processes to digital workflows that improve process accuracy, quality and security.


What do we do?


Customer support
  • Helpdesk
  • Customer care
  • Order processing
Telemarketing
  • Appointment setting
  • Lead generation
  • Customer satisfaction survey
  • Net promoting score (NPS) survey
  • Cross-sales/ Up sales
  • Third-party verification
  • Loan and credit card processing
Back office solutions
  • Email response
  • SMS management
  • Online chat services
  • Data mining and internet research
  • Data entry services